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30 Day Return & Exchange Policy
We want you to be happy with your purchase. We therefore guarantee your complete satisfaction with any product you order from us. If, for any reason, a product you order from us does not meet your expectations, then simply return it to us within 30 days of receipt, in original condition, unworn and in its original packaging. We will happily provide a refund or an exchange, as you prefer.
Non-returnable items are marked in the product description. These include custom orders.
Include the original paperwork (receipt) and a note explaining the return, wrap the package securely, and ship the package to:
Building 420, B1, 633 Bulong Road,
Heyun village, Wuhe community, Bantian street, Longgang District,
Once we have received and processed the returned item, we will notify you of the refund. You will receive a refund in the same way you purchased the original item. Please allow 1-2 weeks to process your return. We will refund shipping costs only if the return is a result of our error.